Whether it's a general question around the way we work, or something more specific about one of our services - if you've got a quick question, we've likely got the answer here.
If you can't find an answer - get in touch and we'll do what we can to help you out.
We're biased of course but we think size, stability, expertise and global reach are key to your decision.
We are one of the largest learning companies globally that offers learning technology solutions through to assessment, accreditation and qualifications.
We are wholly owned by the City & Guilds Group, a charity (not for profit) organisation that was first established back in 1878. Our values are customer service, innovation, quality and giving back to our communities. We pioneered open source solutions such as Totara LMS and the Adapt authoring tool. Our values are very important to us and all profits go back to the parent Charitable Group rather than any shareholders.
We are financially stable and support over 2 million learners every year. We are the chosen partners for many of the world’s leading businesses from McDonald’s to Barclays. We believe we're different - here's how.
Yes, we offer full blended solutions as well as a wide range of services such as elearning content development, consultancy, qualifications and accreditation and learning management platforms.
We develop and deliver blended learning programmes in areas such as apprenticeships, sales, customer service, management and compliance. Each programme is designed to meet client needs and may include elearning, webinars, qualifications and accreditation. We offer a fully managed service. Find out more about our full set of services here.
We work with clients across all sectors and geographies. We have experience in sectors including Financial Services, Energy, Retail, Manufacturing, IT, Telecoms, Public and Government.
Our clients include FTSE 100 and Fortune 500 companies, and leading public sector and membership bodies from around the world.
Yes. We have offices in the UK, Europe, across the US, Asia Pacific and the Middle East. We have teams on the ground in all of these locations who can work locally with you.
We can also work in multiple languages and frequently translate our learning into 20+ languages for our clients. To find your local office, contact us.
Yes, we believe the best solutions are often those developed in partnership. We work with leading consultancies, learning companies, hosting companies and software companies to develop solutions. We are happy to work as prime or sub-contractors on projects.
Yes, we are a City & Guilds Centre and can provide you with programmes leading to City & Guilds and Institute of Leadership Management Qualifications.
We can design new qualifications for you, we can also map your existing training to qualifications and also accredit your learning programmes. Find out more about our qualifications services here.
We have our own defined processes for different project types. However, we also work with client processes and help develop new processes that work for our clients and reflect their circumstances.
Our typical process is based around three stages namely design, development and delivery. We have robust processes with review and sign off points. We also work with clients on identifying key stakeholders and getting everyone signed up to the proposed approach. In the design phase we will work with your branding and technical teams to ensure what develop is on brand and works in your environment.
How long does it take?
The timeframe depends upon the nature of the project. We can develop projects rapidly if need in less than 3 weeks. Custom projects take longer, 8-12 weeks is fairly typical but it depends on the project and your requirements. The key is we develop an agreed schedule with you and stick to it.
LMS and Platform Questions
Yes, we typically host learning platforms for our clients and use our partner Rackspace to provide robust, secure, global hosting.
We also install learning platforms on client servers as required. Find out more about our hosting and support services.
Yes, we have global support teams that will ensure your site is fully updated, working and secure.
We offer a range of service level agreements so that you can choose the support package which is most appropriate for you. Find out more about our Hosting and Support services.