LMS Hosting and Support

All websites and web applications (such as Totara and Moodle) require monitoring and regular maintenance to ensure they remain stable, secure and responsive.  To make sure you’re getting the most from your LMS investment, we offer a variety of hosting and support plans to suit your specific needs, each governed by a pre-agreed Service Level Agreement (SLA).

Data Security and Peace of Mind

We recognise that security of information and data protection are critical clients when choosing a suitable LMS. Working with some of the world’s leading brands, it’s crucial that we take information security as seriously as you do.  We have several systems and processes in place to meet the stringent requirements of our global client base.

By choosing Kineo as your partner you can guarantee all data will be secured to industry standards, protecting the interests of your organisation, employees, clients and partners.

First Class Hosting

The foundation of a successful LMS is a properly configured and maintained hosting architecture, and our hosting solutions provide the highest levels of service:

  • Hosted servers built and managed by our team of in-house System Administrators, each of whom are RHCSA and RHCSE trained
  • Operating to recognised standards including ISO 9001, ISO 27001 and ITIL

So whether you're running a small proof-of-concept pilot, or fully-fledged enterprise system, you can rest assured that all server and site maintenance is being proactively managed.

Extended Client Support

For our Totara clients, our training professionals deliver comprehensive training workshops geared to each client’s individual need to ensure they can maintain their LMS in-house, with minimal fuss and effort. Find out more about our extended client support services.