Charles Jennings Interview

This month, Stephen Walsh interviewed Charles Jennings, Global Head of Learning at Reuters.

Charles Jennings has over 20 years' experience in technology enabled learning. As Global Head of Learning for the number one publisher of content to the internet, he shared great insights into how to manage knowledge and learning to enable performance.

You can listen to clips from the interview by clicking play. If you want to download the audio you can also do this, download times vary; approximately 15 seconds per clip on a broadband connection.

Introduction

From training for skills to learning for performance (4 mins 14 secs)

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Performance Analysis

How they do performance analysis at Reuters. (4 mins 22 secs)

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Richness and reach

Techology-enabled learning (1 min 48 secs)

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Trainers and managers

The end of the "conspiracy of convenience".. (3 mins 29 secs)

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Measurement

ROI and Kirkpatrick are not everything. (4 mins 10 secs)

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Reuters

Informal learning example: books 24/7 in Reuters (2 mins 41 secs)

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Google

The Googleisation of everything (3 mins 37 secs)

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Fear

Trainers shouldn't fear (or measure) informal learning (2 mins 25 secs)

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Experimentation case study

Online communities of practice in Reuters (2 mins 25 secs)

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The boardroom table

How to get your learning function to the boardroom table (4 mins 11 secs)

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Bugbears

Charles' Learning bugbears (44 secs)

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Learning trends for 2006

Informal, mobile, serious gaming (4 mins 9 secs)

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