Can Learning Games Produce Real Business Results?

Games in learning are fast moving from pipe-dream to reality, with L&D teams progressing beyond talking about games to actually creating them.

At City & Guilds Kineo, we’ve been designing learning games for a while now – and have recently been awarded a Gold Award with McDonald's UK at the Elearning Awards for ‘Best Learning Game’.  We know that there are a unique set of challenges when it comes to design.

But what does gaming mean inside a corporate learning environment?

McDonald’s UK know first-hand about the benefits great game design can bring to business, having received record feedback, measurable performance improvement and incredible bottom-line results with an addictive customer service till training game.

Designed to target skill and knowledge, the game allowed learners to practice real-life scenarios in a safe environment (and without frustrating customers!).  A combination of fun, addictive game play and a clear purpose were fundamental to the success of their first foray into using games for learning.

A clear on-going business impact has also been achieved and McDonald’s have since gone on include it as part of the training programme for all new hires.

Get Your Game On at LT15

For those of you attending the Learning Technologies show at Olympia, 28-29 January 2015, we’ll be taking about the impact of games and good learning design and showcasing our latest work on our stand – 144.

We also invite you to join us at a free seminar session – Day  2, 11:45AM, Seminar Theatre 3  as we share our knowledge of learning games in the corporate world, including:

  • 5 things that matter in corporate game design
  • What worked for McDonald’s: Making, delivering and winning
  • What’s next? The future of gaming in business.

If you’re lucky enough to be attending the conference, McDonalds’ UK Head of Learning – Mark Reilly – will also be delivering a deep dive session into the project on Day 2 (Games and Learning - TS26, 15:30PM).

Missed the seminar? View the slides here

If you're keen to design and deliver elearning that utilises gaming mechanics, read our article highlighting the 5 Things No One is Telling You About Learning Games


You may also be interested in...

Leave us your comments...