News & Insights

We come across lots of new ideas and market news as we travel around. We have set out below some of the latest items that have attracted our attention.

5 Things CLOs are Thinking About Now

Last week I attended the CLO Exchange in San Diego where senior learning and development, and talent management executives from Starbucks, Estee Lauder, AmEx and other global organizations shared their challenges and plans. The following are five themes that emerged from the discussions.  Real Change Takes Time Turns out all of those stand-alone, 30-minute eLearning modules don't have …

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Why I Loved 2014: My Top 6 Highlights

May of 2014 marked my fifth year with Kineo and the fifth year of Kineo operations in the U.S. Personally, this represents quite a milestone, as I've now worked for Kineo longer than any other organization in my life. Good news is I'm in no way done. In fact, I feel like singing! So, what else stood out to me this year? Let's take a look. Working with an Exceptional Kineo Team A company …

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Getting Gaming Right [INTERVIEW]

Gaming is everywhere. It’s the new mobile learning – pushing from years of abstract theory and concept into a real corporate reality. And we were thrilled to be right there front and centre with gaming at the Learning Awards 2014, picking up the gold award for best learning game with our client, McDonald’s UK. We love sharing ideas and talking games with people who …

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The 5 Missing Skills From Your L&D Team

At City & Guilds Kineo, and in the broader City & Guilds group, we focus a lot on the skills crisis in the UK and the global economy. The mismatch between the skills employers need and what would-be employees bring to the table is always staggering.  We’ve just spent 4 exhilarating days at the Skills Show, where over 70,000 young people found out more about their futures and …

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5 Ways to Increase Your Workplace Innovation

How can you spur innovation? Recently, I attended an internal workshop on strategy and growth, and my workgroup was asked to tackle this very question. We quickly came to the conclusion that innovation and learning are closely aligned; that is, creating the condition for innovation requires creating a "learning culture," or a culture in which new ideas and fresh thinking are welcome.  Needless …

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5 Ways to Make Your Compliance Elearning Go Beyond the Screen

We've all been here. We take a course because we have to. We go through the motions and then that's it. Nothing transfers into our day-to-day lives. This is a common challenge for compliance training. Employers put all the effort into getting people to take compliance modules – but then there are no follow-up activities to support the knowledge transfer. The learning is stuck in the …

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Reflections From Director Matt Fox

With my time at City & Guilds Kineo coming to an end, I’ve been reflecting on the experience of the last nine years. From start up to a global business. From four people to over 200. From half a million turnover to over £20million. From humble beginnings offering consultancy advice, all the way to pioneering new ways of designing and building content that has turned the industry on its head. …

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Award-winning Qualifications at Topps Tiles

Topps Tiles, a City & Guilds Kineo customer, recently won the 2014 Adult Learners' Week National Employer Award  for commitment to learning and development of their employees.  Topps Tiles have 330 stores across the UK and 1400 retail colleagues. Since bringing their learning and development in house and becoming a City & Guilds approved centre, they have put over 700 people …

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Compliance Training: 4 Ways to Make it Social & Informal

Yes, compliance is a serious topic and it should be taken seriously, but that doesn't mean you can't engage your employees in fun, social and informal ways. Since we released our Learning Insights Report last year we've recognised time and time again that there’s so much value in social and informal learning. And yet, there’s also a great deal of hesitation when it comes to including it in a learning …

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Onboarding For Sales Teams: Five Ways to Make It Better

Of all your new joiners, people coming into your sales team are the ones you need to get up to speed the fastest. They’ll make the biggest difference to your top line performance. So you don’t want it to take an age before they’re skilled up and ready to bring in business for you. But it takes time. Too much time. The Harvard Business Review surveyed over 150 sales organisations and found …

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Onboarding For Results Webinar [SLIDES & RECORDING]

Onboarding. Induction. New hire integration. Whatever you call yours, is it as good as it could be? Following the release of our Onboarding for Results guide , we conducted a webinar discussing the importance of integrating empathy into onboarding, providing tips and advice on how you can meet both the new hire's and organisational needs. Newbies, Welcome Onboard Highlighting the need …

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Onboarding: A Personal Experience

The recent launch of our new Onboarding For Results guide made me reflect on my own onboarding experiences.  They've ranged from extensive programmes, to completely non-existent. Here I share some of them with you, and also discuss what I think is an effective formula for good onboarding. I’ve worked for small (employee no. 4) and large (employee no. ~40,000) companies, which can best …

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New Qualifications for the Civil Service

Civil Service employees can now get their skills recognised with new City & Guilds  Operational Delivery Profession qualifications , developed in partnership with City & Guilds Kineo. These internationally recognised qualifications will help to improve future career opportunities by upskilling individuals and recognising their existing knowledge and experience with a formal qualification. …

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Trailblazer Apprenticeship for the Civil Service

For the past six months, City & Guilds Kineo have worked in partnership with the Civil Service to develop a range of qualifications , covering the six skills families for the Operational Delivery Profession . The aim is to now engage fresh talent in the profession, offering a unique opportunity to develop the right competencies, skills and knowledge through continuous professional development, …

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5 Reasons for Open Source in Learning

Although there are still some who still won’t even entertain the thought of using Open Source technologies in a commercial context, in our experience the tide has now firmly turned from why should we? to why wouldn’t we? in business and government alike. Take a look around you. It’s highly likely that you’re already using Open Source technologies in your office in one way or another: Linux …

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City & Guilds Kineo Celebrate Turning 100 With Release of Interactive Adapt Timeline

It seems like yesterday that we first started Kineo. But it wasn’t. 100 months is a long time in learning and technology, and there’s been plenty of change along the way – including our acquisition by City & Guilds and re-brand as City & Guilds Kineo. After what has been a fantastic year for CG Kineo ( winning the treble being one of the major highlights), we’ve put a timeline together …

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Clive Shepherd Interviews Catherine Jones

Great elearning design doesn’t happen by itself. It’s a process created by excellent learning designers (and it isn’t easy). Clive Shepherd has been digging deeper in the world of learning design, and discovering how to make engaging learning. As part of his work with e.learning age , Clive has sought to engage with the elearning industry’s most exciting and creative learning designers. He …

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What Microsoft Ending Support For XP Means For Your Learning

Something is happening next month which forces those of us who have been ‘in’ elearning for a while feel a bit less young. If you’re of a certain age, cast your mind back to late 2001… We’d survived the Millennium Bug and we were getting to a point where nearly all our client work was being delivered by a browser. That browser was Internet Explorer 6 and it came bundled with Windows XP. For …

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7 Ways to Improve Your Compliance Culture

Companies spend more than $500 billion dollars a year on advertising and it's probably not for the reason you think. The common belief is that the goal of advertising is to cause an immediate action-- see an ad for pizza -- go buy a pizza. But in fact, what advertisers know is that it takes repeated exposure to a message for it to have impact. Way back in 1885, Thomas Smith wrote the still referenced …

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Elearning Predictions (and Hopes) for 2014

Predicting what will happen in elearning in 2014 is a mug's game, but someone has to do it. So based on nothing more than my own experience, reflections, and hopes for the year, here are my predictions for elearning in 2014. We will continue to see changes in learning technologies but what matters most is how these are applied in the workplace. It is the creative application of technology by learning …

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Making the most of LT14

It’s that time again. Many of us organise our January around Learning Technologies, the star in the elearning show firmament. I’m looking forward to seeing clients and industry colleagues at the show. But I’m also mindful that many people are coming for the first time, trying to make sense of what’s new in this ever-changing space. You’re very welcome to the greatest show on earth (or maybe I need …

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Top Tasks For Learning Departments in 2014

The 2013 Learning Insights report identified a number of key trends and challenges for Learning & Development departments. In the Slideshare below we set out what departments can do to respond positively to these challenges and highlight ten top tasks. The slides review the key challenges which are emerging as a consequence of a changing world including multi-devices, mobile workforces, …

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