News & Insights

We come across lots of new ideas and market news as we travel around. We have set out below some of the latest items that have attracted our attention.

Debunking the Myths of Onboarding

When your new staff members think about your corporate onboarding program, which of these statements is closer... "What a great experience! Coming to work here was definitely the right decision!" or "Onboarding? Oh, you mean those compliance courses I had to take just before that session I had to go through on how to fill out expense reports?". I bet most of you chose the second one. However, …

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5 Tips For Success With Leadership Blends [INFOGRAPHIC]

How important are your leaders within your organisation? Effective managers and leaders can improve employee performance by 25% and retention by a staggering 40% . Aren't they worth investing in?  If you want to build better leaders today and develop the skills of your leaders of tomorrow, then creating a programme of training using blended learning will give managers the knowledge, skills and …

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6 Tips for Front-line Leadership Development

It’s not controversial to say that the front line matters. Market researchers consistently agree that companies are increasing their investment in developing front-line leaders, i.e., those who directly manage line employees. According to Bersin , companies tripled investment from 2009 to 2012. According to Training Magazine , “Management/Supervisory Training” led the pack for how many companies …

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Targeted Training Investment - Part II

This is Part II of a two-part description of a rapid, crowdsourced approach to conducting performance assessment. Part I described the problem we faced and what we achieved. Here, we describe how we executed the approach. Where We Left Off In Part I, we described how we wanted to conduct a performance assessment to help size and target a large training investment. The business goal of the …

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Apprentices Have Their Say At The Apprenticeships4England Debate

It’s fair to say that the hot topic on every political party’s lips at the moment is Apprenticeships. Some vowing to create and deliver 3 million apprenticeships by 2020 and others fighting to match such statements. But with all this media attention around apprenticeships, has anyone actually asked what the apprentices of today think? On Tuesday 3rd March the second Apprenticeships4England debate …

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Have You Targeted Your Training Investment Where it Matters Most? (Part I)

It can be a bittersweet thing when you get The Call. “Hey, we have realized that our new project managers are not managing engagement profitability as successfully as we would like. Can you help?” It might be time to make an investment in training. Sounds great! We are all here to help our companies identify, target, and execute smart investments that drive performance. The bittersweet part …

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What We Learned at LT15

Last week saw over 8,500 visitors pass through the doors of London’s Olympia to visit the Learning Technologies Exhibition and Conference.  Returning for its 18th year, the increase in attendance is further evidence that companies are investing in technology to achieve greater return on their L&D investment. On Stand 144, we had our busiest show yet, showing our latest Totara …

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Learning Insights for the New Year [SLIDES & RECORDING]

We’re one month into 2015. This year is going to move rapidly. Are your learning programs ready to make an impact? With continuous changes and heavy demands, thinking beyond the everyday scope may seem daunting. You may think, I have a strategy, I’m ready. But is this the same old strategy as last year? Change may be in order. Perhaps, you need some fresh ideas and inspiration …

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ATD TechKnowledge 2015: What's Old? What's New?

It was mid-January in Las Vegas. ATD TechKnowledge 2015 was underway. There I was, escaping from the cold of New England, armed with a laptop, a smartphone, and a general sense of enthusiasm. This was my sixth TK conference, and I wanted to answer a couple questions: What's new in the eLearning industry? Where are things going? Here's what I uncovered:  Nothing has changed, really... Not …

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5 Things CLOs are Thinking About Now

Last week I attended the CLO Exchange in San Diego where senior learning and development, and talent management executives from Starbucks, Estee Lauder, AmEx and other global organizations shared their challenges and plans. The following are five themes that emerged from the discussions.  Real Change Takes Time Turns out all of those stand-alone, 30-minute eLearning modules don't have …

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Why I Loved 2014: My Top 6 Highlights

May of 2014 marked my fifth year with Kineo and the fifth year of Kineo operations in the U.S. Personally, this represents quite a milestone, as I've now worked for Kineo longer than any other organization in my life. Good news is I'm in no way done. In fact, I feel like singing! So, what else stood out to me this year? Let's take a look. Working with an Exceptional Kineo Team A company …

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Getting Gaming Right [INTERVIEW]

Gaming is everywhere. It’s the new mobile learning – pushing from years of abstract theory and concept into a real corporate reality. And we were thrilled to be right there front and centre with gaming at the Learning Awards 2014, picking up the gold award for best learning game with our client, McDonald’s UK. We love sharing ideas and talking games with people who …

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The 5 Missing Skills From Your L&D Team

At City & Guilds Kineo, and in the broader City & Guilds group, we focus a lot on the skills crisis in the UK and the global economy. The mismatch between the skills employers need and what would-be employees bring to the table is always staggering.  We’ve just spent 4 exhilarating days at the Skills Show, where over 70,000 young people found out more about their futures and …

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5 Ways to Increase Your Workplace Innovation

How can you spur innovation? Recently, I attended an internal workshop on strategy and growth, and my workgroup was asked to tackle this very question. We quickly came to the conclusion that innovation and learning are closely aligned; that is, creating the condition for innovation requires creating a "learning culture," or a culture in which new ideas and fresh thinking are welcome.  Needless …

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5 Ways to Make Your Compliance Elearning Go Beyond the Screen

We've all been here. We take a course because we have to. We go through the motions and then that's it. Nothing transfers into our day-to-day lives. This is a common challenge for compliance training. Employers put all the effort into getting people to take compliance modules – but then there are no follow-up activities to support the knowledge transfer. The learning is stuck in the …

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Reflections From Director Matt Fox

With my time at City & Guilds Kineo coming to an end, I’ve been reflecting on the experience of the last nine years. From start up to a global business. From four people to over 200. From half a million turnover to over £20million. From humble beginnings offering consultancy advice, all the way to pioneering new ways of designing and building content that has turned the industry on its head. …

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Award-winning Qualifications at Topps Tiles

Topps Tiles, a City & Guilds Kineo customer, recently won the 2014 Adult Learners' Week National Employer Award  for commitment to learning and development of their employees.  Topps Tiles have 330 stores across the UK and 1400 retail colleagues. Since bringing their learning and development in house and becoming a City & Guilds approved centre, they have put over 700 people …

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Compliance Training: 4 Ways to Make it Social & Informal

Yes, compliance is a serious topic and it should be taken seriously, but that doesn't mean you can't engage your employees in fun, social and informal ways. Since we released our Learning Insights Report last year we've recognised time and time again that there’s so much value in social and informal learning. And yet, there’s also a great deal of hesitation when it comes to including it in a learning …

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Onboarding For Sales Teams: Five Ways to Make It Better

Of all your new joiners, people coming into your sales team are the ones you need to get up to speed the fastest. They’ll make the biggest difference to your top line performance. So you don’t want it to take an age before they’re skilled up and ready to bring in business for you. But it takes time. Too much time. The Harvard Business Review surveyed over 150 sales organisations and found that …

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Onboarding For Results Webinar [SLIDES & RECORDING]

Onboarding. Induction. New hire integration. Whatever you call yours, is it as good as it could be? Following the release of our Onboarding for Results guide , we conducted a webinar discussing the importance of integrating empathy into onboarding, providing tips and advice on how you can meet both the new hire's and organisational needs. Newbies, Welcome Onboard Highlighting the need …

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Onboarding: A Personal Experience

The recent launch of our new Onboarding For Results guide made me reflect on my own onboarding experiences.  They've ranged from extensive programmes, to completely non-existent. Here I share some of them with you, and also discuss what I think is an effective formula for good onboarding. I’ve worked for small (employee no. 4) and large (employee no. ~40,000) companies, which can best …

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New Qualifications for the Civil Service

Civil Service employees can now get their skills recognised with new City & Guilds  Operational Delivery Profession qualifications , developed in partnership with City & Guilds Kineo. These internationally recognised qualifications will help to improve future career opportunities by upskilling individuals and recognising their existing knowledge and experience with a formal qualification. …

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