We were all aboard the elearning express at the Learning@Work conference and exhibition in Sydney last week. Why the train references you ask? It was held in fabulous old locomotion sheds with fantastic industrial architecture and a lot of old engines around. A great venue for an exhibition.
We were fortunate that it coincided with the announcement that Nine Lanterns, a Melbourne based company, has become part of the Kineo family, so it was exciting to be able to talk to people about what this means for us, and to be alongside our new colleagues at the show.
It was a busy two days, with a lot of good conversations. Tina Griffin from the Wellington office and I presented at the conference on what we’ve learned in our last ten years and what we’re doing to prepare for our next ten – we focussed on three themes: growth, being global, and the changing nature of rapid elearning. We were thanked by many people for demonstrating the Kineo ethos of sharing our experience, and talking about the world as we see it.
We also hosted a series of roundtable discussions. Mine was on how we can do elearning more quickly without sacrificing effectiveness – what are the barriers? It was great to hear from a range of client organisations who are all experiencing the same challenges - how do you manage subject matter experts? How do you cope with too much content? How do you help your stakeholders visualise things?
Our client from Optus was very complimentary about one technique – provided video nuggets that he can use with his SMEs to help them understand what’s expected of them at each stage of the process. Separately, he also described how they are developing a great internal culture of user generated videos which they use for knowledge sharing.
Other ideas that people shared include:
- Getting senior stakeholder support as that helps secure the time you need
- Think about what matters to your audience and focus on delivering that
- Educate SMEs in storytelling so they are better at selecting and shaping content
- Challenge more – we over-produce content that isn’t necessary, because SMEs insist on it
- Work out what you need your SMEs for, help them understand their role better. One example; they held up a project because the pencils used by engineers in a video were too long (no engineer has a new pencil!) – so the content wasn’t credible to the audience. So the SME should have been at the video shoot perhaps?
- Teach your SMEs to use the right tools
- If you use user generated videos, make sure they are searchable and have transcripts.
We celebrated the end of the show with a drink down at the harbour – with the most fantastic moon over the Opera House; a spectacular end to a great event.
To hear more about our last ten years watch Matt's key notes here.