Sony Europe and Kineo, leaders in learning solutions, have worked together to create a new product knowledge portal for users across Europe, along with a range of elearning modules. The collaboration is highlighted in a new case study released this week on the Kineo website.Sony are leaders and innovators in developing market leading Broadcast, Professional and Business Solutions, Sony wanted to develop a high quality training solution to deliver product knowledge to their dealers, resellers and customers. Sony’s key objectives were to:
- Increase access to training through a cutting edge learning portal
- Create a highly interactive learning experience
- Improve the proficiency of using or installing Sony Professional products
- Measure success and improve dealer account management
Kineo also partnered with Sony to help with the development of a range of focused product knowledge elearning modules, developed in Articulate Studio. Kineo provided the tool, Sony-branded templates and training and Sony are now proficient at producing elearning content in-house.
Darren Shurmer, Sony Professional Trainer and Project Manager for The Knowledge Portal, commented: “Sony decided elearning was the only way we could keep up with the training demands of our customers. Kineo were instrumental in advising on the range of learning management systems on offer and provided the technical expertise to customise this to our requirements.”
“Identifying we would need up-skilling to produce interesting and engaging elearning content Kineo also provided a training service to our in-house team of trainers. We are still working closely with Kineo to enhance the site, bringing new features and fresh designs to The Knowledge Portal.”
Stuart Chadwick, head of solutions at Kineo commented: “It’s been a fantastic experience working with the Sony team. Their brand is very strong, and we’ve worked hard to ensure the Knowledge Portal and Elearning reflect it well. We’re delighted to be continuing our relationship with the Sony team into future phases of the project."
You can read the full case study, and try the Knowledge Portal for yourself here.
To find out how Kineo can support you in sales and product knowledge portals and learning programmes including elearning – get in touch at firstname.lastname@example.org.