Kineo's Privacy and Cookie Policies

City & Guilds Kineo is committed to protecting your privacy. We abide by the Data Protection Acts to protect information about our clients. By using the City & Guilds Kineo website, you consent to the collection and use of information by City & Guilds Kineo, as described below.


We use cookies and similar tools across our websites to improve their performance and enhance your user experience. This policy explains how we do that.

Performance cookies analyse how visitors use our websites and monitor website performance. This allows us to provide a quality experience by quickly identifying and fixing any issues that arise. For example, we use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to help address issues such as why some pages are receiving error messages.

Our emails may contain a single pixel to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to users. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

You can find out more about cookies and how to disable cookies at


We will not give, sell, rent or lease any personally identifiable information from you to any other company whether you share this with us through an email or an online form. We will only share the personal data you provide online with our staff and/or our business partners where it is appropriate to provide you with our services, or keep you updated about our services unless we have your express permission to use the information for other purposes, or are required to disclose the information by law.

City & Guilds Kineo may use the information we collect to notify you about important changes to the City & Guilds Kineo website, or about new services and special offers we think you'll find valuable. To opt out from receiving such information from us please email us at

Under the Data Protection Act, you have the right to access the personal information that we have registered about you. You have a right to request that the information is corrected or deleted if the information is inaccurate, incomplete or irrelevant .For more information, please email us at

We will publish any changes to this policy on our website to make sure that you always know how we use personal information.