August 2013 Newsletter

Editor's Note

It's annual out of office email response month. Or August as it's known in some parts. For those of you who are skipping the sun, or already had your break, don't feel lonely. We are always here for you...

This month we share our new blended guide co-produced with the Oxford Group, looking at what's trending in blended learning. We've got some new insights on customer service elearning, and updates on our Adapt Open Source project.

With a range of events, and some exciting announcements from Kineo on the way, it's going to be a busy September - but that doesn't mean we can slack in August. Or ever.

Happy reading...


Introducing Kineo In 2 Minutes

Kineo is a global workplace learning company that helps businesses improve their performance through learning and technology.

We are a trusted partner to many of the world's leading organisations. We design learning solutions that deliver measurable results. These solutions range from custom e-learning to accredited programmes to hosted learning management platforms.

We've partnered with some of the world's leading organizations, including BP, Nike, Vodafone, McDonald's, Tesco, HP, ARAMARK, Marks & Spencer, and Nikon.

Part of the City & Guilds Group, Kineo supports businesses with all aspects of skills development and training. We can draw on the extensive resources of the wider Group, which includes the Institute of Leadership and Management. This gives us reach into over 80 countries, and a full service offer from talent sourcing, through apprenticeships, and leadership and management, all enabled by learning technology.

Read some of our client success stories here.

Adapt Update: Our Open Source Project Gains Momentum...

Following our announcement that our responsive elearning framework, Adapt, will be made open source, we hosted a webinar and an event last month to kick off the project. With the help of the elearning community we are now formulating a vision statement and planning the all important governance structure and roadmap . We've had lots of great input from the community already - great to see the project take momentum.

Get an update on recent project developments here.

Keep in touch with the Adapt community in our Google+ group here.

And if you just want to get on and get some responsive elearning designed in Adapt right now? No problem. Just get in touch at

Totara LMS Case Study: American Cancer Society Learning Centre

Demonstrating how Open Source LMS and elearning can be used for the greater good, we're proud to be working with the American Cancer Society to train its 3 million volunteers.

Kineo designed a learning portal using Totara LMS to support a blended learning solution for people giving up their time to help cancer patients, their families and fundraisers. It's great to see an open source solution underpinning such a worth endeavour.

Top Tip: Designing Learning For Great Customer Service

Customer service. You know what it looks like when it's working. And you really know what it looks like when it isn't. If you're designing a learning initiative to focus on service and customer experience (and we've done a few), this month's tip will help make sure you hit the mark.

Read the tip now!

Upcoming Events

  • From ADDIE Men to Mad Men - What Marketing Can Teach L&D [WEBINAR].

  • LearnX - Sydney, Australia. September 10th-11th

  • City & Guilds Kineo Launch - London, UK. September 17th.

  • eLearning Network, Design Interaction - London, UK. September 20th

  • World of Learning - Birmingham NEC, UK. October 1st-2nd

Find out about each of these at our Events page.

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