MLS Success Stories

Cost effective systems that prove learner engagement.

City & Guilds Kineo works closely with our clients to streamline and simplify their apprenticeship delivery. From saving businesses money to raising Ofsted ratings, our Managed Learning Services provides a quality solution to meet business needs.

Client Stories

Compass Group

When the Compass Group teamed up with City & Guilds Kineo as launch partners for Managed Learning Services, Ofsted ratings were low. In the space of a year, we moved learning online, put digital at the heart of delivery and management, and helped Compass fly through its next inspection. Compass now have one team that looks after all their qualifications services and a single, integrated system to manage qualifications, learners, mentors, assessors, administrators, funding, and data. By taking the bold step of transforming its programmes with a blended approach and the adoption of new technologies, Compass can now deliver 50% more qualifications within its training budget and estimates the initial savings was over £250,000.

Capita Talent Partnership

Capita Talent Partnership came to City & Guilds Kineo in search of a more innovative blend and programme delivery for both their own employees and onward sale to clients such as the Lloyds Banking Group and HSBC. They needed a system that offered robust resource management and a great learner experience. Managed Learning Services, PIVOT gives Capita learners access to a easy-to-use dashboard that guides learning and builds engagement – it’s simple to see what tasks remain and ask for help at any time. At the same time, the team who administer and manage delivery get reliable, secure data that makes it easy to request funding and monitor return on investment. 

Kentucky Fried Chicken

KFC has frequently been recognised for its work in developing people: KFC was named as a Top 100 Apprenticeship Employer in 2012 and was awarded Great Place to Work status for the last three years. For KFC, PIVOT is an essential tool that supports a move from dated workbook-based learning to slick digital delivery. The MLS platform monitors, tracks and manages delivery of modern apprenticeships. Our Managed Learning Services team is on hand to support those looking after both learners and assessors.


City & Guilds Kineo supported Tesco to map training against national standards and develop a bespoke apprenticeship programme that provides its apprentices with a clear progression route, equipping them with lifelong skills that support business goals. We digitised content, moved the paper-heavy task of reviews online and made it possible to for learners to learn online in their own time. PIVOT delivers retail and warehousing qualifications, with mobile access being a key requirement. 


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