Client Services

At Kineo we offer a range of wrap-around 'learning services' to complement our learning products. They are designed to bring peace of mind through provision of ongoing help, support and expertise in relation to your learning content, Learning Management System (LMS) and overall learning strategy.

Our Client Services team will partner with you from the moment your LMS goes live, providing the help and client support services you require to ensure the ongoing success of your online learning.

Who we are

We’re the team that supports you once your LMS and learning goes live to users. We become an extension to your business, partnering with you by providing the help and expertise required to make a success of your learning investment. We’re here to make you a hero! At Kineo we clearly differentiate between 'product' and 'service'. As a business we design and deliver market-leading learning products backed by fully managed services, tailored to your specific requirements. We recognise you have targets to meet and we can help you to overcome your challenges. We’re here to be your trusted workplace partner – we’re here to help you succeed.

 

Hosting services

Whatever your hosting requirements, we can meet them. Our team will guide you in deciphering the best hosting platform to meet your needs, before deploying and managing on your behalf. We won’t bore you with the finer details, but just to say our Engineers are Redhat educated and place data security, system uptime and site performance at the top of their priority lists.

Find out more about our hosting services

Platform support

It can be nerve-wracking rolling out your learning to users. What if there’s a system issue? What if it doesn’t go smoothly?. We’re here to support and guide you in any way you need, from a simple admin “how-to” through to the investigation and fixture of a complex code-related issue. We do this with a focus on responsiveness, attention to detail and a friendly manner.

Find out more about our support services

Customer stories

Whether you’re a small start-up, or large multinational, we’re already serving customers just like you. This means you can be confident in our ability to understand your requirements and the challenges you face, and partner with you to deliver the service solution you need.

Hear what our clients are saying about us

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