Watts grows employee engagement with new incentivised learning platform
Drive a learning culture that can grow with the brand
Watts has always supported strong learning programs for employees and customers. Their various Watts® Works℠ Learning Centers provide a venue for in-person trainings through lunch and learns, and educational videos. However, they needed a system that would help deliver and track centralized online training to further engage employees and customers in learning.
Their previous LMS was non-intuitive and left a lot to be desired. It was difficult for users to access content and it presented a variety of challenges for employees and partners looking to grow their knowledge. As a result, online course activity and engagement were not where they should have been, especially for an organization that values learning and growth.
The Watts Learning Team conducted interviews with stakeholders throughout the business and it became clear that they needed a new LMS with stronger eLearning capabilities and access to the industry’s latest features and functionality.